24/7 Guest Review

Response Services.

Respond to All Reviews

We respond to all guest reviews posted for your hotel.

24/7 Monitoring

We monitor your reviews 24/7 and respond 7 days a week.

You Approve Before We Post

You receive daily approval opportunities before we post.

Your Voice, Every Response

We find your voice and always respond in your unique voice.

Adhere to Brand Standards

All our review responses are in compliance with brand standards.

CoMMingle PULSE Alerts

Real-time alerts are sent to your staff for crisis situations.

Removal of Negative Reviews

We petition review sites to remove reviews that don’t meet website guidelines.

90 Day Guarantee

If our service doesn’t meet your needs simply cancel in 90 days.

Fully Managed Guest Review Responses From $499

Contact Us

Serving Hundreds of Hotels Since 2010.

Hotel Customer Support

We protect your online reputation and monitor reviews around-the-clock on all travel review sites, and social media channels. We respond on travel review channels including TripAdvisor, Booking.com, Expedia Partner Central (including Expedia, Hotels.com, Travelocity and Orbitz), Google My Business reviews, Facebook Recommendations, and more.


Our Guest Review Responses in Your Authentic Voice.

And with our White Glove service, you can rest assured that all guest reviews are responded to in your property’s unique and authentic voice. And with our CoMMinglePULSE comprehensive reporting and online 24/7 customer portal included with our service, there’s no need for you to pay for third party review systems.

In your Voice

Brand Standards - Yeah We’ve Got That.

Brands

Since 2010 we’ve been providing reputation management and guest review response services to branded properties representing major hotel brands such as Marriott, Hilton, IHG, Hyatt, Best Western and more. We adhere to all brand standards to ensure your property is always within brand compliance.

US flagCorporate Headquarters

900 Lanidex Plaza, Suite 242
Parsippany, NJ 07054

US flagSales Info & Inquiries

Call: (1) 973-830-1246
Email: info@lodginginteractive.com

UK flagLondon, United Kingdom

Call: 020 3289 9750
SMS Text (1) 973-830-1246

Australia flagSydney, Australia

Call: 02 8006 2160
SMS Text (1) 973-830-1246

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