Respond to All Reviews
We respond to all guest reviews posted for your hotel.
We monitor your reviews 24/7 and respond 7 days a week.
You Approve Before We Post
You receive daily approval opportunities before we post.
Your Voice, Every Response
We find your voice and always respond in your unique voice.
Adhere to Brand Standards
All our review responses are in compliance with brand standards.
CoMMingle PULSE Alerts
Real-time alerts are sent to your staff for crisis situations.
Removal of Negative Reviews
We petition review sites to remove reviews that don’t meet website guidelines.
90 Day Guarantee
If our service doesn’t meet your needs simply cancel in 90 days.
Serving Hundreds of Hotels Since 2010.
We protect your online reputation and monitor reviews around-the-clock on all travel review sites, and social media channels. We respond on travel review channels including TripAdvisor, Booking.com, Expedia Partner Central (including Expedia, Hotels.com, Travelocity and Orbitz), Google My Business reviews, Facebook Recommendations, and more.
Our Guest Review Responses in Your Authentic Voice.
And with our White Glove service, you can rest assured that all guest reviews are responded to in your property’s unique and authentic voice. And with our CoMMinglePULSE comprehensive reporting and online 24/7 customer portal included with our service, there’s no need for you to pay for third party review systems.
Brand Standards - Yeah We’ve Got That.
Since 2010 we’ve been providing reputation management and guest review response services to branded properties representing major hotel brands such as Marriott, Hilton, IHG, Hyatt, Best Western and more. We adhere to all brand standards to ensure your property is always within brand compliance.