Guest Review Responses for Over 140 Review Sites Globally
We respond and post on over 140 guest review websites.
You review, edit and approve every response.
Respond to All Reviews
We respond to all guest reviews posted for your hotel.
We monitor your reviews 24/7 and respond 7 days a week.
You Approve Before We Post
You receive daily approval opportunities before we post.
Your Voice, Every Response
We find your voice and always respond in your unique voice.
Adhere to Brand Standards
All our review responses are in compliance with brand standards.
CoMMingle PULSE Alerts
Real-time alerts are sent to your staff for crisis situations.
Removal of Negative Reviews
We petition review sites to remove reviews that don’t meet website guidelines.
90 Day Guarantee
If our service doesn’t meet your needs simply cancel in 90 days.
We also respond to all your hotel’s foreign language guest reviews.
Over 45 languages served!
Guest Review Responses
Industry Awards Won
Trusted By The Brands You Know For Over 20 Years
Since 2001 we’ve been providing guest review response services to branded properties representing major hotel brands such as Marriott, IHG, Hilton, Hyatt, Best Western and more. We adhere to all brand standards to ensure your property is always within brand compliance.
Deep Semantic Guest Review Reporting
Through our Semantic Analysis Reporting, you can discover what is driving your guest review ratings and what you can do to increase guest satisfaction.
Which websites do you monitor and respond to?
We also monitor and respond to guest reviews found on Facebook, Google, and Yelp as well as major hotel brand review websites.