We Respond To All Restaurant Reviews

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We respond and post on major restaurant review sites.

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You review, edit and approve every response.
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24–48 hour guest review response time.

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Sentiment analysis reporting always included.
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Affordable pricing commensurate with volume.
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Respond to All Reviews

We respond to all guest reviews posted for your restaurant.

24/7 Monitoring

We monitor your reviews 24/7 and respond 7 days a week.

You Approve Before We Post

You receive daily approval opportunities before we post.

Your Voice, Every Response

We find your voice and always respond in your unique voice.

Adhere to Brand Standards

All our review responses are in compliance with brand standards.

CoMMingle PULSE Alerts

Real-time alerts are sent to your staff for crisis situations.

Removal of Negative Reviews

We petition review sites to remove reviews that don’t meet website guidelines.

90 Day Guarantee

If our service doesn’t meet your needs simply cancel in 90 days.

Since 2001 we’ve been providing restaurant guest review response services.

Deep Semantic Guest Review Reporting

Through our Semantic Analysis Reporting, you can discover what is driving your guest review ratings and what you can do to increase guest satisfaction.

FAQs

Which websites do you monitor and respond to?

In addition to responding to the major restaurant review sites like Google, TripAdvisor, Yelp, OpenTable, Zomato, Facebook we also monitor and respond to over 50 other sites globally.

What is the turn-around time to receive your guest review response for my approval?

Our technology continually pulls in your restaurant reviews 24/7. Our team immediately gets to work and starts writing a suggested guest review response for your approval. You can expect most guest reviews to be published within 24 hours.

Who will be working on responses for my guest reviews?

All our restaurant guest review responses are written in-house by our US based team members. Unlike our competitors, we do not outsource to lower cost countries.

How do you ensure you’re responding in my restaurant's voice and tone?

Every new CoMMingle customer will experience our white-glove onboarding process where your restaurant’s voice and tone will be discussed and documented. You can rest assured that each restaurant guest review response we write will communicate in a manner consistent with your voice and tone.

Do you use copy and paste responses?

Sorry to disappoint, but no. Every restaurant guest review response we write is hand-crafted and personalized. We don’t use AI driven/robotic responses or templates like some competitors do. Every response we write is unique.

How much does your guest review response service cost?

Pricing is determined by the number of reviews your restaurant receives on a regular basis, so costs vary. All our pricing is commensurate with the volume of guest reviews. Be sure to check our PRICING page for more details.