Done For You Social Media & Guest Review Responses

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The Whole Shabang.



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Guest Review Responses

24/7 Crisis Management

Property Escalations

Personalized Responses

As the largest provider of hospitality reputation management services, our commingle engage team has seen it all. From the disgruntled past employee posting negative comments, to guests finding the unthinkable in their rooms, we’ve got you covered. Always vigilant, always looking out for your property’s reputation 7 days a week and even escalating issues to your MOD on a Saturday evening preventing a crisis or embarrassing situation for your property.

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24/7 Facebook Messenger Engagement

24/7 Direct Messaging Engagement

Conversational Commerce

GEOsocial Engagement

RFPAssist Messenger Sales System

Capture new group sales leads and deliver sales kit documents 24/7/365 with our RFPAssist Messenger Sales System. Book more group business, more weddings and more events. Supported by our Messenger Customer Service Agents 24/7.

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Community Engagement

Influencer Marketing

Original Content Creation

Paid Social Advertising

On-site Social Media Photography

Today’s storytelling takes on many forms and our teams develop customized community engagement strategies that align with your property’s goals, objectives and budgets. Prior to any community engagement or posting, the commingle engage team will create a customized engagement calendar and will identify the “voice” of your property and your guest’s “persona”. It is this collaborative approach with your team that produces the highest levels of engagement and ROI.

Analytics & Reporting

Analytics &

24/7 Online Reporting Suite

Post Level Detail

VIP Guest Profile

ROI Driven Reporting

If you can’t measure it, you can’t improve it. Our commingle engage reporting platform captures data and KPI’s across all social media channels and provides the analytics and insights to ensure the maximum ROI is achieved. In addition to your 24/7 online reporting access, automated PDF reports are sent directly into your email box weekly and monthly.

US flagCorporate Headquarters

900 Lanidex Plaza, Suite 242
Parsippany, NJ 07054

US flagSales Info & Inquiries

Call: (1) 973-830-1246

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